OTM stands as the gateway to India's travel markets, uniting the travel communities of India and Asia in a single venue each year. Certified as the "Leading Travel Trade Show in India and Asia", OTM has earned recognition for its quality, impact, and scale, within the global travel and tourism industry.

To execute an event of this magnitude, we have developed an exciting Volunteer Programme, which gives volunteers invaluable insights into everything that goes behind the making of it.

As a volunteer, you will be part of a dedicated team that works tirelessly to create an exceptional experience for all attendees. This programme is tailored for passionate and enthusiastic individuals - students and working professionals alike - who are eager to learn and contribute to the success of the event while building a strong foundation in various aspects of event operations and hospitality management.

Don't miss this opportunity to be part of an unforgettable experience!

• Hands-on Experience
• Exposure to the tourism and hospitality industry
• Sense of Community
• Interaction with like-minded individuals from diverse backgrounds
• Personal Growth
• Training and Learning Opportunities

Volunteers will be assigned to various departments based on their skill set, at the sole discretion of the Volunteer Manager, including, but not limited to:

• Registration
  The Registration team is one of the largest and most vital teams at OTM! As a volunteer in this department, you will play a key role in creating a smooth and efficient check-in experience for Exhibitors, Accredited Media, Hosted Buyers, Trade Visitors, VIPs and Invitees. From managing registration desks to assisting with self-check-in kiosks, scanning points, crowd management and badge printing, you'll ensure every attendee feels welcomed and informed.
 
• Conference Area Management
  As a member of this team, you'll be at the forefront of creating a seamless conference experience! You'll ensure the venue is clean and prepared for each session, manage smooth transitions between talks, and coordinate Q&A sessions. Working alongside event staff, you'll tackle any challenges, help maintain order, liaise with security, and assist attendees with navigation.
 
• Lounge Management
  As a Lounge Management Volunteer, you will play a crucial role in ensuring a comfortable and welcoming environment in the Lounge/ Dining area during the event. You will be responsible for helping with the reception desk, managing the space, monitoring guest flow, assisting attendees, maintaining cleanliness and order, and serving as an information point for guests.
 
• Hosted Buyer Assistance
  Join our team and take on a vital role in delivering personalized support to hosted buyers, ensuring they have a smooth and productive experience. This position offers an exciting opportunity to act as a liaison between key buyers and event organizers, addressing inquiries and requests promptly.
 
• Social Media Team
  As a Social Media Volunteer at OTM, you'll work with the marketing and PR teams, and assist to create engaging content, respond to inquiries, and maintain an active social media presence throughout the event. Your tasks will include assisting with taking video bytes of exhibitors and visitors, thinking of caption ideas relevant to OTM, and having an aesthetic eye to record social media content. Your work will help grow the event's online community and expand its reach.
 
• Videography & Video editing
  As a volunteer in this department, you will play a key role in capturing the essence of the event through video. Your responsibilities will include filming key moments, such as keynote sessions, panel discussions, exhibitor activities, and networking events and ensuring that all important highlights are documented. Additionally, you will assist with editing footage, creating promotional content, and ensuring smooth video coverage throughout the event. Your work will help bring the OTM experience to life for both attendees and future audiences.
 
• Information Desk Management
  This role offers a great opportunity to engage with attendees and ensure they have a positive event experience. You'll greet guests at the Help Desk, provide accurate information about programs, panel discussions, locations and assist with venue navigation. Additionally, you'll maintain a well-organized desk and collaborate with volunteers and staff to address any inquiries.
 
• Event Support
  Join our team as an Event Support Volunteer at OTM, where you'll provide flexible support across various departments. Your tasks will include manning entry/exit scanning points, escorting exhibitors to their stalls, stocking materials at counters, and offering relief support in high-traffic areas. You'll also assist with crowd management, queue management, attendee inquiries, event-related activities, and help with the Exhibitor Awards Ceremony and feedback collection.

• Event Dates: 30th, 31st January & 1st February 2025
• Work Hours: 7 AM - 7 PM (subject to change)
• Commitment Dates: Few volunteers in certain departments will be required to start working from 28th January onwards. For everyone else, the above event dates will apply.
• Event Venue: Jio World Convention Centre, Mumbai
• Training: An event of this scale involves numerous details, and it is our responsibility to ensure you are well-prepared to make the most of the experience. To support this, we have developed a training program for all volunteers, which is mandatory for everyone to attend.
  • Virtual Training: We'll host 2 to 3 virtual training sessions before the event, equipping you with all the essential knowledge for your role.
  • On-ground Training: Get ready for a comprehensive orientation on either 27th/ 28th January, where you’ll familiarize yourself with the event layout, agenda, and meet your team leaders.
• Reward & Recognition: All volunteers, who have been present throughout the training sessions and the event, upon completion of OTM, will receive a certificate of Appreciation and a Stipend, acknowledging their contribution and efforts.

1. Application Form: Complete the online application form available on our website. Volunteer Registrations will close at 6 PM on December 20th, 2024. We welcome volunteers from all backgrounds who can bring their unique skills and experiences to the event. Important points to note:
   • Applications will be reviewed on a first-come, first-served basis, so submitting your application early increases your chances of being shortlisted.
   • The quality of your responses to the questions in the form will determine whether your application is shortlisted.
   • Plagiarism, use of AI, or copying answers from others will result in disqualification.
2. Interview: Shortlisted applicants will be invited for a brief virtual/ in-person interview to discuss their interest in volunteering and assessing their candidacy. The interviews will be conducted between December 1st - December 20th, 2024.
3. Confirmation: Those selected as volunteers will receive confirmation details via email and will be added to an official whatsapp group.

For any inquiries or additional information, feel free to reach out to:

• Volunteer Manager: Deeksha Purohit
• Email: deeksha@fairfest.in

Join us in making OTM 2025 an unforgettable experience!

We can't wait to have you on board!