MUMBAI
03 - 05 FEB 2020
OTM
Forum
Bringing together India and Asia’s most influential travel leaders
OTM Forum brings together travel industry stalwarts to engage in dialogue about trends, issues and more.
Join us in Mumbai.
3rd to 5th February
Bombay Exhibition Centre
JOIN NOW
What is OTM Forum?
OTM Forum is a knowledge-sharing initiative that brings together India and Asia’s most influential travel leaders on one stage. OTM Forum is held alongside OTM, the largest travel show in Asia-Pacific with participants from over 60 countries. Panel discussions, masterclasses and workshops are conducted by top-level executives from industry leaders like Jet Airways, Thomas Cook, MakeMyTrip, Facebook, Emirates, Cox & Kings and AirAsia. Learn more.
OTM Mumbai

Bombay Exhibition Centre, Mumbai
03, 04, 05 February 2020
50+
Speakers
15,000+
Travel Trade Attendees
60+
countries
1500+
Travel Products
Why OTM Forum?
OTM Forum provides a common platform for India and Asia’s travel industry to discover new products, find the right partners and share the ideas of tomorrow. At OTM, you can meet more than a thousand exhibitors of business and leisure travel from 60 countries all over the world. Over 15,000 trade visitors from India, Asia and beyond attend Mumbai OTM every year.
Learn from your peers, network with industry leaders and showcase your travel brand for India’s $50 billion travel market.
What’s on offer for 2020?
India Outbound Summit
Travel C-Suite,
MICE Exchange
Tech in Travel
Innovation in Travel
The fast-growing
Indian travel market
The Indian travel market is projected to grow at a whopping 11% to the tune of $48 billion by 2020, making it one of the world’s most promising travel markets to explore. Travel sellers will need to differentiate their offerings to attract, convert and retain Indian customers.

Agenda 2020

Day 1 | 03 Feb 2020 | 12:00 PM - 6:00 PM
12:00 PM - 12:15 PM : Tech Stage
Chair's Introduction: The changing facets of technology and travel
Paul Richer
Senior Partner,
Genesys Digital Transformation
12:20 PM - 12:50 PM : Tech Stage
OTM Keynote: What India reveals about the future of travel
Ankur Bhatia
Managing Director - Indian Subcontinent,
Amadeus
01:00 PM- 01:40 PM : Tech Stage
Driving the digital transformation of India's travel industry
Gaurav Chiripal
CEO,
QuadLabs
Apurva Chamaria
Chief Revenue Officer,
RateGain
Sandeep Dwivedi
Chief Operating Officer,
InterGlobe Technology Quotient
Ankush Nijhawan
CEO & Co-founder,
Travel Boutique Online
Moderator
Paul Richer
Senior Partner,
Genesys Digital Transformation
02:00 PM - 02:40 PM : Tech Stage
Corporate Travel Outlook: How business travel is being rebuilt
Mritunjaya Chandra Mohan
Global Travel Manager, Procurement
Adobe
Gaurav Nagwekar
Head of Corporate Travel,
Reliance Industries
Carl Jones
Head of Travel, APAC and Greater China,
SAP Concur
Gaurav Chiripal
CEO,
QuadLabs
Moderator
Antonio Saad
Manager - Business Solutions and Quality Assurance,
Copa Air
03:00 PM - 03:40 PM : Tech Stage
The future of business travel in Asia is the future of business travel — Period
Rajesh Chaprala
Global Travel Manager,
Lupin
Mathew Panicker
Head - Travel,
Cipla
Ajay Bali
Managing Director,
BCD Travel India
Nitin Narula
Head – Administration & Infra Projects,
Elara Technologies
Moderator
Prashant Kirtane
Co-founder & CEO,
Travelstop
04:00 PM - 04:30 PM : Tech Stage
Holidays and Experiences: The next great untapped market in online travel?
Chitra Gurnani
CEO,
Thrillophilia
Rupendra Yadav
Chief Business Officer - Holidays,
MakeMyTrip
Anirudh Gupta
Co-founder & CEO,
Tripoto
Vaibhav Sisinty
Head of Marketing-India,
Klook
Moderator
Daksh Sharma
Managing Partner,
Iffort/TravHQ
04:30 PM - 05:00 PM : Tech Stage
How to choose a GDS & decode NDC, for travel buyers
Martin Herbert
Managing Director for India and Sri Lanka,
Travelport
J Grant Caplan
President,
Procurigence
Sandeep Shastri
Regional Director - South Asia,
Sabre Travel Network
05:00 PM - 05:30 PM : Tech Stage
Opportunities for disruption in India's luxury hotel sector and the scope of alternative accommodation
Shampa Dhali
Area Director National Sales - India,
Marriott International
Amit Damani
Co-founder,
Vista Rooms
Moderator
Daksh Sharma
Managing Partner,
Iffort/TravHQ
05:30 PM - 06:00 PM : Tech Stage
State of Indian Aviation: The inflection point for Indian Outbound Travel
George Ettiyil
Senior Director of Sales,
Lufthansa
Day 2 | 04 Feb 2020 | 12:00 PM - 06:00 PM
11:00 AM - 11:40 AM : Tech Stage
The Rise of Immersive Travel and Future Trends
Daniel D’souza
President and Country Head,
Leisure, SOTC
Bernard Corraya
General Manager - Indian subcontinent,
Wego
Purav Shah
Founder,
QuaQua
Ramin Saherwala
Chief Marketing Officer,
Mahindra Holidays & Resorts
Mo Talukder
Sales Director,
Geotourist
11:40 AM - 12:00 PM : Tech Stage
HappyEasyGo-ing well on its way to dethrone India's online travel giants
Boris Zha
CEO,
HappyEasyGo
12:00 PM - 12:40 PM : Tech Stage
What India reveals about the future of online travel
Aditya Agarwal
SVP and Head of Corporate Strategy,
Cleartrip
Ritu Mehrotra
Country Manager - India, Sri Lanka & Maldives,
Booking.com
Boris Zha
CEO,
HappyEasyGo
Peter Yoshihara
General Manager,
Trip.com Japan
Moderator
Sesh Seshadri
Director,
Lonely Planet India
01:00 PM - 01:40 PM : Tech Stage
How to effectively engage buyers with your destination
Dr. Trust Lin
Director,
Taiwan Tourism Bureau
GB Srithar
Regional Director, South Asia & Middle East,
Singapore Tourism Board
Zulkifly Bin Md Said
Deputy Director General,
Tourism Malaysia
Sudhir Patil
Director,
Veena World
Moderator
Sanjiv Agarwal
Editor & Publisher,
Travel News Digest
01:45 PM - 02:15 PM : Tech Stage
Customer centricity is shaping payments in the travel industry
Eric Liebman
Global Head of Travel,
Ingenico ePayments
02:15 PM - 02:45 PM : Tech Stage
Why effective payment strategies are key to travel’s frictionless future
Siddharth Dhamija
Director,
PayPal India
Rajeev Narayanan
Chief Strategy & Innovation Officer-India,
Ingenico ePayments
Tarun Malhotra
Director of Sales,
Razorpay
Diwakar Kaushik
Operating Partner,
GoVenture (GoJek)
Moderator
Paul Richer
Senior Partner,
Genesys Digital Transformation
03:00 PM - 03:40 PM : Tech Stage
Conversational AI and Chatbots in Travel: Benefits & Best Practices
Aakrit Vaish
Co-founder,
Haptik
Chetan Kumar
Strategic Partnerships,
WhatsApp
Moderator
Daksh Sharma
Managing Partner,
Iffort/TravHQ
03:50 PM - 04:20 PM : Tech Stage
How digital advertising is creating new pressures for travel marketers
Burhanuddin Pithawala
Vice President Growth & Conversions,
OYO Hotels & Homes
Abraham Alapatt
President and Group Head - Marketing,
Thomas Cook
Daniel Wishnia
Chief Digital Transformation Officer,
Aroundtown SA
Nikhil Ganju
Country Manager - India,
TripAdvisor
Moderator
Peter Yoshihara
General Manager,
Trip.com Japan
04:30 PM - 05:00 PM : Tech Stage
Transform how travel is sold: How to drive conversions in a data-driven, hyper-personalised world where CX is king
Nitin Sethi
VP - Digital,
Indigo
Sunish Sadasivan
Vice President, eCommerce & Revenue Management,
Chroma Hospitality Inc.
Apar Sureka
Vice President - Online Products,
MakeMyTrip
Moderator
Paul Richer
Senior Partner,
Genesys Digital Transformation
05:00 PM - 05:30 PM : Tech Stage
Live Events: Revival for the meetings & events industry?
Mohomed Morani
Managing Director,
Cineyug Entertainment
J Grant Caplan
President,
Procurigence
Harshad Donde
Country Director - India,
BCD Meetings and Events
Moderator
Nisha
Founder and Principal Consultant,
Elevated Consultancy and Training & World Women Tourism
05:30 PM - 06:00 PM : Tech Stage
Wander Women: The rise in solo women travel and girlfriend getaways
Rashmi Chadha
Founder & CEO,
Wovoyage
Sunila Patil
Founder & Director,
Veena World
Moderator
Nisha
Founder and Principal Consultant,
Elevated Consultancy and Training & World Women Tourism
Day 3 | 05 Feb 2020 | 12:00 PM - 06:00 PM
11:00 AM - 11:40 AM : Tech Stage
Exploring the state of Accessible Tourism around the globe
Hideto Kijima
President,
Japan Accessible Tourism Center
Meet Our Speakers 2020
Network
Interact with top-level executives and decisionmakers from travel brands, big and small, hailing from all over India and Asia.
Learn
Learn trends, best practices and much more from the best in the business through interactive sessions, Q&A, workshops and masterclasses.
Showcase
OTM Forum provides the ultimate platform for you to showcase your travel brand, launch your latest products and win business.
Interested in attending?
Do you manage business travel at your company? Are you interested to attend? Kindly RSVP us.
RSVP now