03 - 05 FEB 2020
Bringing together India and Asia’s most influential travel leaders
OTM Forum brings together travel industry stalwarts to engage in dialogue about trends, issues and more.
Join us in Mumbai.
3rd to 5th February
Bombay Exhibition Centre
What is OTM Forum?
OTM Forum is a knowledge-sharing initiative that brings together India and Asia’s most influential travel leaders on one stage. OTM Forum is held alongside OTM, the largest travel show in Asia-Pacific with participants from over 60 countries. Panel discussions, masterclasses and workshops are conducted by top-level executives from industry leaders like Jet Airways, Thomas Cook, MakeMyTrip, Facebook, Emirates, Cox & Kings and AirAsia. Learn more.
OTM Mumbai

Bombay Exhibition Centre, Mumbai
03, 04, 05 February 2020
Travel Trade Attendees
Travel Products
Why OTM Forum?
OTM Forum provides a common platform for India and Asia’s travel industry to discover new products, find the right partners and share the ideas of tomorrow. At OTM, you can meet more than a thousand exhibitors of business and leisure travel from 60 countries all over the world. Over 15,000 trade visitors from India, Asia and beyond attend Mumbai OTM every year.
Learn from your peers, network with industry leaders and showcase your travel brand for India’s $50 billion travel market.
What’s on offer for 2020?
India Outbound Summit
Travel C-Suite,
MICE Exchange
Tech in Travel
Innovation in Travel
The fast-growing
Indian travel market
The Indian travel market is projected to grow at a whopping 11% to the tune of $48 billion by 2020, making it one of the world’s most promising travel markets to explore. Travel sellers will need to differentiate their offerings to attract, convert and retain Indian customers.

Agenda 2020

Day 1 | 03 Feb 2020 | 12:00 PM - 6:00 PM
12:00 PM - 12:15 PM : Tech Stage
Chair's Introduction: The Changing Facets of Technology and Travel
Paul Richer
Senior Partner,
Genesys Digital Transformation
12:20 PM - 12:50 PM : Tech Stage
OTM Keynote: What India Reveals about the Future of Travel
Ankur Bhatia
Managing Director,
Amadeus India
01:00 PM- 01:40 PM : Tech Stage
Driving the Digital Transformation of India's Travel Industry
Ankush Nijhawan
Managing Director,
Travel Boutique Online
Gaurav Chiripal
Apurva Chamaria
Chief Revenue Officer,
Jaal Shah
Group Managing Director,
Travel Designer Group, RezLive
Daksh Sharma
Founding Partner & Chief Editor,
02:00 - 02:40 PM : Tech Stage
Corporate Travel Outlook: How Business Travel Is Being Rebuilt
Rajdev Bhattacharya
Global Head of Travel and Hospitality,
Gaurav Nagwekar
Head of Corporate Travel,
Reliance Industries
Carl Jones
Head of Travel, APAC and Greater China,
SAP Concur
Gaurav Chiripal
Antonio Saad
Manager - Business Solutions and Quality Assurance,
Copa Air
03:00 - 03:40 PM : Tech Stage
Is India and APAC ready to embrace managed travel?
Sunil Bhaskaran Menon
Global Travel Category Manager,
Mathew Panicker
Head - Travel,
04:00 PM - 04:30 PM : Tech Stage
Holidays and Experiences: The Next Great Untapped Market in Online Travel?
Chitra Gurnani
Rupendra Yadav
Chief Business Officer - Holidays,
Daniel D’souza
President & Country Head-Leisure,
SOTC Travel
Head of Marketing India,
Daksh Sharma
Founding Partner & Chief Editor,
04:30 - 05:00 PM : Tech Stage
Workshop: How to choose a GDS & decode NDC for your travel agency
Martin Herbert
Managing Director for India and Sri Lanka,
05:00 - 05:30 PM : Tech Stage
State of Indian Aviation: India soon becoming world's third largest aviation market
George Ettiyil
Senior Director of Sales,
05:30 PM - 06:00 PM : Tech Stage
Opportunties for Disruption in India's Luxury Hotel Sector and the scope of alternative accomodation
Day 2 | 04 Feb 2020 | 12:00 PM - 06:00 PM
12:00 PM - 12:40 PM : Tech Stage
What India Reveals about the Future of Online Travel
Aditya Agarwal
SVP and Head of Corporate Strategy,
Ritu Mehrotra
Country Manager - India, Srilanka & Maldives,
Boris Zha
Peter Yoshihara
General Manager, Japan
01:00 PM - 01:40 PM : Tech Stage
What Indian Travellers Want: How destinations and hotels can be ‘India-ready’
01:45 PM - 02:15 PM : Tech Stage
Customer centricity is shaping payments in the travel industry
Eric Liebman
Global Head of Travel,
Ingenico ePayments
02:15 PM - 02:45 PM : Tech Stage
Why Effective Strategic Partnerships are Key to Travel’s Frictionless Future
Siddharth Dhamija
PayPal India
Eric Liebman
Global Head of Travel,
Ingenico ePayments
Chetan Kumar
Strategic Partnerships,
03:00 PM - 03:30 PM : Tech Stage
Transform how travel is sold: How to drive conversions in a data-driven, hyper-personalised world where CX is king
Nitin Sethi
VP - Digital,
Paul Richer
Senior Partner,
Genesys Digital Transformation
Kaushik Diwakar
Head of Product,
Go-Pay (Go-Jek)
04:00 PM - 04:30 PM : Tech Stage
How Digital Advertising Is Creating New Pressures for Travel Marketers
Burhanuddin Pithawala
Vice President Growth & Conversions,
OYO Hotels & Homes
Abraham Alapatt
President and Group Head - Marketing,
Thomas Cook
Daniel Wishnia
Chief Digital Transformation Officer,
Aroundtown SA
Peter Yoshihara
General Manager, Japan
Nikhil Ganju
Country Manager - India,
05:00 PM - 05:30 PM : Tech Stage
India Cruising: Opportunities for India’s growth as a source market and cruising destination
Nalini Gupta
Costa Cruises India
Naresh Rawal
Genting Cruise Lines
05:00 PM - 05:30 PM : International Lounge
Wander Women: The Rise in Solo Women Travel and Girlfriend Getaways
Rashmi Chadha
Founder & CEO,
Nisha B.
Elevated Consultancy Singapore
05:30 PM - 06:00 PM : Tech Stage
Live Events: Revival for the Meetings & Events Industry?
Mohomed Morani
Managing Director,
Cineyug Entertainment
Nisha B.
Elevated Consultancy Singapore
J Grant Caplan
Meet Our Speakers 2020
Interact with top-level executives and decisionmakers from travel brands, big and small, hailing from all over India and Asia.
Learn trends, best practices and much more from the best in the business through interactive sessions, Q&A, workshops and masterclasses.
OTM Forum provides the ultimate platform for you to showcase your travel brand, launch your latest products and win business.
Interested in attending?
Do you manage business travel at your company? Are you interested to attend? Kindly RSVP us.
RSVP now